Perhaps the most important part of our entire process is the templating phase. A template is the measurement taken prior to installation of your countertop in your kitchen and/or bath. We ask that customers provide a 50 percent deposit prior to any onsite measurements.
Prior to templating, all other components of your room—cabinets, trim, appliances, framing, and walls—should be installed, level, and permanently in place. The following pieces must be available to our technician at the time of templating: cabinets; end panels; cabinet hardware; sinks (as well as manufacturer-supplied templates); plumbing fixtures; cooktops; exhaust vents (only when installing a full-height backsplash); roughed-in electrical outlets; and refrigerators.
Because of the precise nature of the fabrication process, measurements taken during templating must be exact. We use these figures to determine final project costs. And most important, these measurements are what the fabricator will use when cutting and designing your slab.
The template will show the exact details of your kitchen and/or bath countertop, including the layout of your stone; location and size of all seams; cutouts; edge treatment; corners; backsplashes; faucet holes; and any other necessary specifics relating to your countertop. Prior to fabricating your slab, we ask that the homeowner or a representative (a general contractor, architect, or designer) sign off on all templates.
The actual fabrication of your slab will take a minimum of 5 business days to complete. Depending on the complexity of your design and the type of stone you have chosen, it could take up to 10 business days. All deposits are nonrefundable once fabrication has started. We ask that final payment be made upon the delivery and installation of your material.
To ensure installation goes as smoothly as possible, please ensure there is a clear path from your driveway to your kitchen and/or bathroom. Crews should be able to easily navigate your home: Please remove any materials that could impede their progress. You should communicate with your general contractor to make sure no other work is being done in your home at the time of installation.
Global Marble & Granite follows industry protocols, dry assembling all stone pieces prior to applying any adhesive, to ensure they fit your countertop properly. Once we are comfortable with the fit, we will apply an appropriate construction adhesive (this will not damage your stone) to secure it in place.